Security update to Windows 10 causes nasty problems

Security update KB4532693 released by Microsoft for Windows 10 users could cause severe issues.

Windows 10 KB4532693 Update Bug Hides User Data, Loads Wrong Profile
Windows 10 November

According to some users, the newest Windows update removes files from the Windows desktop. However, the data seems not permanently lost, rather Windows has saved it under a different file name during the installation of the update.

What’s the big deal with this Windows 10 update?

Windows 10 KB4532693 Update Bug Hides User Data and can Load Wrong Profiles

After installing the update, affected people have discovered that Microsoft has restored Windows settings to their default values. The modified files can be found in the path C: \ Users.

However, some users claim that they will no longer have access to their user profile folder after installing the update, and their personal files are allegedly lost. The same goes for the Windows Start menu, the task-bar, and the desktop icons. The background image is also replaced by black.

Microsoft tells Bleeping Computer that it is aware of the problem and is currently investigating it. The site also provides advanced user recovery instructions. However, there are no guarantees for  success. The instructions can be found here and you should try them at your own risk.

The issues are with Windows 10 version 1909. You can check the current version of Windows with the command winver.

If you are having any technical issues with your IT our business can help you to tackle this! At the core of our services, we provide custom made SLA’s and can upgrade back-up your data and re-install and upgrade your software and parts.

To find out more, please leave a callback request or call us at 0330 2235 229. You can also send us an email at

Eerik Beeton

Social Media and Marketing Coordinator